Bikini Saturdays Policy

Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Customer Delivery Information

At Bikini Saturdays, we prioritise the safety and timely delivery of your orders. Every order will be dispatched from our facility/warehouse within 1-3 business days.

The estimated delivery time displayed at checkout includes both preparation and shipping times. Delivery times may vary depending on the destination country. Below is an overview of expected shipping times and costs:

For Australian Orders

• Standard Orders (Shipping from US Warehouse): 8-11 business days (FREE)
• Standard Orders (Shipping from Asia/Germany Warehouse): 8-11 business days (FREE)
• Fast Shipping: 5-8 business days ($39 AUD)

For US Orders

• Standard Orders (Shipping from US Warehouse): 3-7 business days (FREE)
• Standard Orders (Shipping from Asia/Germany Warehouse): 7-10 business days (FREE)
• Express Shipping: 6-9 business days ($39 AUD)

For Europe Orders

• Standard Shipping: 7-10 business days (FREE)
• Express Shipping: 5-6 business days ($39 AUD)

For All Other International Destinations

• Standard Shipping: 10-15 business days

Tracking:
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.

If your order has not arrived within 14 Business days of receiving your shipping confirmation email, please contact us at hello@bikinisaturdays.com with your name and order number so we can investigate immediately.

Q Where is your collections curated?

A All collections are meticulously curated in the sunny coastal haven of Bondi Beach, Australia. We take inspiration from the vibrant beach culture and fashion trends of this iconic location to deliver a range of carefully selected items.

Q How should I wash my bikinis to keep them in great condition?

A To extend the life of your bikinis, we recommend hand washing them in cold water with mild detergent. Avoid wringing or twisting the fabric. Lay them flat to dry in the shade to prevent fading. Avoid contact with rough surfaces and excessive chlorine to maintain their vibrant colors and elasticity.

Bikini Saturdays Returns Policy

At Bikini Saturdays, we want you to feel confident in every purchase. If something isn’t quite right, please review our return policy below.

Returns for Store Credit

We gladly accept returns for store credit if the item doesn’t fit, you’ve changed your mind, or the style isn’t quite right.

• All eligible returns are issued at 100% store credit of the original purchase price.
• Store credit is issued as a digital gift card with no expiry.
• Credit notes and gift cards are non-refundable.
• Items must be returned within 30 days of delivery.
• Items must be in original condition – unworn, unwashed, and with all original tags and hygiene labels attached.

Please note: As per Australian Consumer Law, we are not required to offer a refund for change of mind, incorrect size, or if you simply no longer want the item.

Change of Mind & Sizing Returns

We offer store credit for eligible returns when items are unworn, unwashed, and in their original condition with all tags attached.

Please note: store credit is a goodwill offer and not a legal entitlement under Australian Consumer Law. Refunds are only issued for items deemed faulty under ACL guidelines.

We reserve the right to limit or refuse future returns where customers have a pattern of repeated change-of-mind returns, or where the total value of return requests exceeds A$500 (or another amount as reasonably determined by our team). This policy helps us maintain fairness and sustainability for all customers.

Refunds are only issued for items deemed faulty under ACL guidelines.

Colour Disclaimer
We make every effort to display our products as accurately as possible. However, due to studio lighting and individual device settings, colours may vary slightly. Minor variations in colour do not constitute a fault under Australian Consumer Law.

Refunds for Faulty Items (As Per Australian Consumer Law)

If your item is faulty, damaged, or not as described, you are entitled to a remedy under Australian Consumer Law.

• If the fault is minor, we may offer a repair or replacement.
• If the fault is major, you may choose a refund or replacement.
• Faulty item claims must be made within 7 days of delivery.
• To lodge a faulty claim, please email hello@bikinisaturdays.com with your order number and clear photos of the issue. We’ll assess promptly and arrange the appropriate remedy.

Strictly Non-Returnable Items

• Samples, seconds, and final sale items are sold as-is and cannot be returned.
• Returns that do not meet our policy conditions will be declined and sent back at the customer’s expense.

Return Shipping Costs

• Return shipping is the responsibility of the customer.
• We recommend using a registered postal service with tracking. Bikini Saturdays is not liable for lost, stolen, or damaged parcels in transit.

Processing Time

• Once your return arrives and is inspected, store credit will be issued within 2–3 business days.
• You will receive confirmation by email once your return has been processed.

Afterpay Orders

• If you return an item purchased using Afterpay, your payment plan will continue with Afterpay as scheduled.
• Store credit will be issued for any returned items.

How to Return an Item

1. Download and complete the Returns Form below (digitally or by hand).
2. Include the completed form inside your return package.
3. Send your item using registered post with tracking to:

Return Address
Bikini Saturdays HQ
6/95 Hastings Parade
North Bondi, Sydney, Australia 2026

Bikini Saturdays Returns Form

Customer Details

• Name:
• Email Address:
• Order Number:
• Phone Number (optional):

Return Information
Item(s) being returned (include description, size, and quantity):
Reason for return (tick one):
[ ] Size issue
[ ] Style adjustment
[ ] Faulty item (attach photo)

Exchange / Store Credit Preference
[ ] Exchange (if available) – $12 AUD processing & shipping fee (AU) / $12 USD (INTL)
[ ] Store Credit (Gift Card)

If requesting an exchange, please specify preferred size/style:

Return Shipping Agreement
☑ I understand I am responsible for return shipping costs.
☑ I confirm I have used a registered post service with tracking.
☑ I acknowledge Bikini Saturdays is not liable for lost, damaged, or stolen parcels during return transit.

Acknowledgement
By submitting this return form, I confirm that I have read and agree to the Bikini Saturdays Return Policy, including:

• Returns are accepted only for sizing, style adjustments, or faulty items.
• Change-of-mind and sizing returns are eligible for store credit only.
• Refunds are only issued where a product is confirmed faulty and cannot be repaired or replaced.

International Returns

Bikini Saturdays is proudly based in Australia and ships worldwide. International customers are welcome to return items under the same conditions.

Change of Mind, Sizing, or Style Returns

• Eligible items may be returned for store credit 
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Return shipping is at the customer’s expense.
• Returns must be lodged within 30 days of delivery.
• Refunds are not provided for change of mind. Store credit is issued as a digital gift card with no expiry.

To start a return, email hello@bikinisaturdays.com with your order number and reason for return. We will provide the return address and instructions.

Faulty, Incorrect or Damaged Items

If your order arrives damaged, faulty, or not as described, please contact us within 7 days of delivery and include:

• Your order number
• Clear photos of the item and packaging
• A brief explanation of the issue

We will provide a resolution (replacement, refund, or store credit) depending on the circumstances. For lower-value items (typically under $45 AUD), a physical return may not be required — we may accept photo evidence.

Returns Process & Conditions

• If your return is approved, you will be provided our international returns address.
• Customers are responsible for return shipping costs.
• We recommend using a trackable service; Bikini Saturdays is not liable for returns lost in transit.
• Returns that do not meet policy conditions may be declined.

Processing Time

• Once your return is received and inspected, store credit will be processed within 2–3 business days.
• Refunds for faulty items (if approved) will be issued back to the original payment method and may take 5–10 business days to appear.

Legal Compliance

We operate under Australian Consumer Law, which guarantees your rights to goods that are of acceptable quality, match descriptions, and do what they are meant to do. Our returns policy also reflects international fair practice for global customers.

 

 

 

Bikini Saturdays Policy

Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Customer Delivery Information

At Bikini Saturdays, we prioritise the safety and timely delivery of your orders. Every order will be dispatched from our facility/warehouse within 1-3 business days.

The estimated delivery time displayed at checkout includes both preparation and shipping times. Delivery times may vary depending on the destination country. Below is an overview of expected shipping times and costs:

For Australian Orders

• Standard Orders (Shipping from US Warehouse): 8-11 business days (FREE)
• Standard Orders (Shipping from Asia/Germany Warehouse): 8-11 business days (FREE)
• Fast Shipping: 5-8 business days ($39 AUD)

For US Orders

• Standard Orders (Shipping from US Warehouse): 3-7 business days (FREE)
• Standard Orders (Shipping from Asia/Germany Warehouse): 7-10 business days (FREE)
• Express Shipping: 6-9 business days ($39 AUD)

For Europe Orders

• Standard Shipping: 7-10 business days (FREE)
• Express Shipping: 5-6 business days ($39 AUD)

For All Other International Destinations

• Standard Shipping: 10-15 business days

Tracking:
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.

If your order has not arrived within 14 Business days of receiving your shipping confirmation email, please contact us at hello@bikinisaturdays.com with your name and order number so we can investigate immediately.